Question 1

What happens when we arrive at Faro Airport?

Accepted Answer

After you arrive at Faro Airport, your driver will be waiting for you at the Arrivals holding a signboard with your name on it.

Question 2

Can I cancel my booking? Will I be charged if I cancel my booking?

Accepted Answer

All cancelations are free up to 24h before the transfer, otherwise you will need to pay a fee.

Question 3

I can't find my pick up/destination address, what should I do?

Accepted Answer

If you can’t find your pick up and/or destination address, follow this link and submit a form with your details, we will get back to you.

Question 4

What if my flight is delayed?

Accepted Answer

If your flight is delayed you won´t be charged extra.

Question 5

Do I have to pay extra for baby and child seats?

Accepted Answer

No, we don’t charge extra for baby and child seats. If needed, please inform when you´re booking the transfer.

Question 6

Do the drivers speak English?

Accepted Answer

Our drivers speak fluent English

Question 7

Are the transfers private or shared?

Accepted Answer

Our transfers are private, no extra waiting and strangers onboard.

Question 8

How can I pay my Transfer?

Accepted Answer

Payments can be made through Paypal, Any of the popular Credit/Debits Cards or you can pay directly to the driver in cash.

Question 9

Is Lagos Transfer Service Transfers door to door service?

Accepted Answer

Lagos Transfer Service is a door to door service

Question 10

Will there be room for all my luggage, like golf clubs and surfboards?

Accepted Answer

There is plenty space as long as you previously inform when you book your Transfer.

Question 11

What happens when I make a Reservation?

Accepted Answer

We will send your ticket detail to the e-mail address you provided in your booking.

Question 12

Can I change my booking details?

Accepted Answer

Yes you can, as long it’s 24h before the transfer.

Question 13

Are the passengers insured?

Accepted Answer

Yes, the company has all the insurances needed and up to date.

Question 14

Do I need to print my ticket/email?

Accepted Answer

You don’t need to print, you can just show to the driver the copy that was sent to your e-mail.

Question 15

How do I book a transfer from Lagos to Faro Airport?

Accepted Answer

Booking a transfer is simple and convenient. You can book online through our website by selecting your pickup and drop-off locations, date, and vehicle type. Alternatively, you can contact our customer service team for assistance in arranging a smooth and hassle-free transfer.

Question 16

Are the prices fixed, or do they change based on traffic?

Accepted Answer

Our pricing is fixed and transparent, ensuring that you don’t have to worry about unexpected fluctuations due to traffic conditions or time of day. The fare you see at the time of booking is what you pay, with no hidden charges.

Question 17

Can I cancel my booking?

Accepted Answer

Yes, we understand that travel plans can change. We offer free cancellations up to 24 hours before your scheduled transfer. If you need to modify or cancel your booking, simply contact our support team, and they will assist you promptly.

Question 18

Do you offer child seats?

Accepted Answer

Yes, we prioritize safety and comfort for families traveling with young children. We provide baby and child seats at no extra cost. To ensure availability, please request a child seat at the time of booking, and our team will make the necessary arrangements.

Question 19

Are your drivers professional and licensed?

Accepted Answer

Absolutely. All our drivers are fully licensed, highly trained, and have extensive experience in providing safe and reliable transfers. They are knowledgeable about the best routes, ensuring a smooth and efficient journey to your destination

Question 20

Do you provide transfers to locations outside Lagos?

Accepted Answer

Yes, we offer long-distance and intercity transfers to various locations. Whether you need a taxi from Faro Airport to Lagos, a transfer from Lagos to Faro Airport, or transportation to other destinations in Portugal, we’ve got you covered.

Question 21

Can I book a taxi for sightseeing in Lagos?

Accepted Answer

Yes, we offer customizable trips and guided tours to help you explore the best attractions in Lagos and the Algarve region. Whether you want to visit historical sites, stunning beaches, or scenic landscapes, we can tailor a trip that suits your preferences.

Question 22

Do you offer 24/7 transfer services?

Accepted Answer

Yes, our transfer services operate 24/7 to accommodate early morning departures and late-night arrivals. No matter the time of day, we ensure that a comfortable and reliable taxi is available to take you to your destination without any inconvenience.

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